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Terms and Conditions

General

If you hire us for our bespoke services or hire goods you are agreeing to comply with and be bound by the following terms and conditions of hire.

Bespoke Services

General 

  • All bespoke-made goods will remain at the property of Red Cat Creations until the full payment has been made.

Bookings

  • Provisional bookings can be made via telephone, post, email or messenger, however, we advise that you meet us beforehand. 
  • Depending on the project, a non-refundable deposit may be required to secure your booking and is deducted from your final balance. This deposit will be based on the materials required to complete the project.
  • Deposits can be paid via BACS transfer or PayPal only.

Balance

  • The remaining balance will be required 4 weeks prior to the event date. We can also arrange a personalised payment plan on request. 
  • Payments can be paid via BACS transfer or PayPal only.
  • On receipt of full payment, a confirmation email will be sent detailing the booking which has been made.
  • If payment is not received by the requested time, we will assume our services are no longer required. Red Cat Creations reserve the right to terminate our services should the payment terms not be adhered to and that Red Cat Creations has not been notified.

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